SilverHaven Sanatorium 

SilverHaven Sanatorium operates as a specialized wellness center dedicated to improving the physical and emotional well-being of pensioners in Switzerland. Our business model focuses on providing personalized wellness programs, rehabilitation support, and therapeutic treatments, supported by transparent pricing and secure online payments through Stripe.

1. Core Service Concept

SilverHaven Sanatorium provides:

• Wellness and rehabilitation programs

• Relaxation and anti-stress treatments

• Senior-focused mobility and balance sessions

• Personalized multi-day sanatorium stays

• Strengthening and recovery therapies

• Nutritional and lifestyle guidance

• Comfort-oriented senior wellness experiences

We are not a medical clinic.
We offer wellness, restorative, and supportive care, not medical diagnoses or emergency treatment.

2. Target Market

Our services are tailored specifically for:

• Pensioners seeking wellness and relaxation

• Seniors recovering from stress, reduced mobility, or fatigue

• Families looking for safe senior wellness environments

• Older adults wanting guided rehabilitation

• Retirees searching for long-term wellness programs

We serve clients from all Swiss cantons.

3. Value Proposition

SilverHaven Sanatorium offers:

• A calm Swiss location ideal for senior recovery

• Programs designed exclusively for pensioners

• Personal attention and comfortable support

• Senior-friendly treatments and safe facilities

• Highly trained wellness professionals

• Clear and structured wellness plans

• Transparent pricing with no hidden fees

• Secure online payments processed via Stripe

We combine comfort, safety, and professional care.

4. Revenue Streams

Revenue is generated from:

4.1 Wellness Programs

Fixed-price packages for specific treatments or rehabilitation modules.

4.2 Multi-Day Sanatorium Stays

Accommodation-inclusive wellness stays for pensioners.

4.3 Personalized Treatment Plans

Tailor-made multi-step wellness programs.

4.4 Premium Packages

Extended therapies, specialized sessions, or long-term recovery support.

4.5 Additional Extras

Optional printed materials or courier-delivered packages (paid service).

Payments are collected exclusively through Stripe at the time of booking.

5. Service Delivery Model

5.1 Digital Delivery

After booking, clients receive:

• Confirmation

• Treatment plan summary

• Health questionnaire

• Preparation instructions

Delivered via email or secure download.

5.2 In-Person Delivery

Sessions and programs occur at our sanatorium facility:

• Wellness treatments

• Relaxation therapies

• Rehabilitation routines

• Consultations

5.3 Optional Physical Delivery

Printed documents can be sent by courier within Switzerland.

6. Payment Model

All payments are processed via Stripe using:

• Credit cards

• Debit cards

• Stripe-supported payment methods

We do not accept:

• Cash

• Bank transfers

• Checks

• PayPal

• Cash on Delivery (COD)

Payment is required before service preparation begins.

7. Operational Workflow

1. Client selects a wellness program or consultation

2. Price is presented clearly

3. Client pays securely via Stripe

4. We prepare a personalized wellness plan

5. Digital materials are delivered

6. Client attends sessions on-site

7. Ongoing support is provided during the stay

This ensures a smooth and transparent experience.

8. Quality & Safety Standards

We follow strict guidelines for:

• Senior comfort

• Facility cleanliness

• Service professionalism

• Staff training

• Swiss wellness and hospitality standards

• Data protection (FADP & GDPR compliance)

9. Business Objectives

Our long-term objectives include:

• Becoming Switzerland’s most trusted senior wellness retreat

• Offering the most comfortable and effective senior-focused programs

• Expanding personalized wellness and rehabilitation options

• Maintaining transparent, secure Stripe-based payments

• Providing exceptional care, comfort, and well-being for pensioners